Return Policy

At Shaka, we take pride in delivering high-quality craftsmanship, durability, and the most stylish products to our customers. However, we understand that sometimes, minds can change. That's why we offer a full refund on products purchased within 15 days, as long as they are brand new, unused, and free from scratches or damage. Returned items must also include all original tags and packaging.

For products purchased within 30 days that experience a significant quality issue, we offer a free exchange or return. To initiate this, we kindly ask that you send a brief description of the issue with pictures of the product to our email info@letshaka.com. Please include your order number in the subject of the email.

Customers are responsible for the shipping fee when returning products. You can choose to either pack and return the product yourself or use our prepaid label. Please note, if you opt to use our label, the shipping fee will be deducted from your refund.

We’re committed to ensuring you have the best experience with Shaka – from purchase to performance.