FAQ — SHAKA Ski & Snowboard Travel Bags

Sizing & Fit

What size ski bag do I need?

Add 5–10cm to your longest ski or board for headroom. Most adult setups fit a 180cm bag. The Storage Master adjusts up to 180cm with a built-in extension. See our full ski bag size guide for a breakdown by ski length.

Can I fit boots and a helmet in The Storage Master?

Yes — The Storage Master has interior space for skis or a board plus boots, helmet, and outerwear. For maximum organization, pair it with The Gear Organizer.

Travel & Airlines

Are SHAKA bags airline-approved?

Yes. All SHAKA ski and snowboard travel bags fit within standard ski-bag allowances on Delta, United, American, Alaska, and most international carriers. Always confirm dimensions with your specific airline before flying. See our guide on flying with a ski bag for details.

Will my gear get damaged in transit?

Our bags use heavy-duty padding throughout the interior and reinforced ends specifically to protect gear in checked-luggage handling. Always strap your skis together, pad the tips and tails, and switch bindings to the lowest DIN setting.

Shipping & Returns

How is my bag shipped?

SHAKA bags ship in protective packaging via tracked carriers within the US. Tracking is sent to your email as soon as the bag leaves our warehouse.

What is your return policy?

We accept returns on unused items in original packaging. See our Return Policy page for full details.

Do you ship internationally?

We currently ship throughout the United States. For international shipping inquiries, contact our team.

Product Care

How do I clean my SHAKA bag?

Spot-clean with mild soap and water. Air-dry away from direct sunlight. Avoid the washing machine and dryer — the heat and tumbling can damage padding and zippers.

Are SHAKA bags waterproof?

The outer shell is water-resistant and handles snow, rain, and slush. For full waterproofing in extreme conditions, use a rain cover or store inside the airport's plastic luggage wrap.

Still have questions?

Contact our team — we ride too, and we're happy to help.